




FAQ's
What is SmartVet?
Wiggles stands for healthy pets across India. We want to provide an accessible and affordable online video or audio health consultation service at the fingertips of every pet parent so that every pet is healthy, happy and in the pink of health regardless of the challenging times. Wiggles SmartVet ensures you can connect online with our team of vets at your convenience. Our offerings are designed to keep it simple, easy to use and always handy!
How does it work?
You can connect with our team of veterinarians by booking an appointment as per your convenience through any smart device of your choice. Consultations are through video calls and prescriptions will be sent to you at the end of each consultation via email as and when required. All you need is a stable internet connection, a mobile phone or laptop and your pet and you are good to go!
Can I book Smartvet Consultation via call?
Simply drop us a message on +91 8431620000 and tell us your preferred date and time for the appointment. We will book an appointment with our vet and share the details for the video conference with you. You will receive complete assistance from us during your journey with Wiggles SmartVet.
Can I speak to the same doctor again?
Your wish is our command! Kindly place any requests you may have to your assigned Client Service Executive and we will try our best to book an appointment with the same doctor. We however request you to book your consultation or inform us in advance to avoid last-minute cancellations.
Will you provide medicines?
Once our vet creates and shares a prescription with you, you can either purchase the medicines from your local store/chemist or we will be happy to ship the medicines to you with a pawsome discount within 5 business days.
What are your service timings?
We are open from 9 am to 8 pm, 7 days a week.